As of I could do a reversal with no issue. I have an issue with reverse issue in sales history. However, I am going a step further and posting it here since my guess is that this will go unanswered and this issue should be fixed as it was working prior to the software end of life. I went ahead and sent the feedback that may or may not be read or answered. I am even contemplating contacting our attorney for any legal remedies that may available to us. By degrading your software, Intuit is in short robbing us of our software in order for them to make more money on upgrading the software. I am just extremely upset that Intuit can just turn off any aspect of physical software / license purchased by a consumer. I don't need an upgrade because QB 12.0 does what I need it to do (sales entry as we use Clover POS for our point of sale processing as well as credit card transactions and we just copy over those sales into QB to be able to do the back end, inventory control and purchase orders). Either that, or re-enable the ability for stores like mine that use Quickbooks POS for everything else but the actual credit card processing. Then offer those who use your software a free upgrade to a version of Quickbooks POS that allows us to continue working with your software (I don't need a new version, but a version that has that functionality enabled. In short, a big old screw you to the customers / retailers, etc., that purchased your software expecting the functionality of the software purchased outright to continue. On top of that, no notice was given of this change. Why you decided to shut this off and especially companies like myself that use your software, but don't rely on Intuit to process payments is unacceptable. Why.because the software license we purchased from Intuit outright should work the same from the first day I purchased the software until the day I no longer use it. Please consider upgrading your Quickbooks Desktop Point of Sale to latest version."įirst off, no I won't. However, this morning when I went to reverse an order placed today which was marked as credit (assuming it will be the same for debit), the software gives me the following prompt: "The version of Quickbooks Desktop Point of Sale you are using does not support Credit/Debit card transaction anymore. We do not use Quickbooks to process credit / debit card transactions.
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